TICKETING / EES SYSTEM FAILURE AT CDG AIRPORT PARIS YESTERDAY ( 26th June, 2026)
For catching a flight to the US, we had to stand continuously for more than 3 hours , trapped outside the security check-up gate at CDG, Paris. We were told to stay put as the computerised system had collapsed , and it felt like we wouldn’t make it out. No water. No fans. No way back. Paris was in the grip of a heatwave and inside CDG it was worse, thousands packed with no fresh air and no space to move. We’d already emptied our bottles outside the security check- up gate , and now we were choking with thirst.A Sri Lankan employee at the CDG was moved and arranged 250 ml water for us. That was a great favour ; certainly unforgettable. I told my wife in Kashmiri that we would die without water like it happened at Karbala. An Iraqi co- traveller behind us caught that one word, "Karbala" and cried “Water! Water!” .Somehow some 250ml tetra packs appeared in a box carried by an Airport employee. People pounced upon this box. The kind Iraqi co- traveller pushed two into our hands. That was great. Arguments erupted. Crowds surged. A Turkish traveller urged us to clap in protest. And after hours of hell, we were released to a stampede. We walked CDG’s endless corridors to arrive at the gate number printed on our boarding passes only to be told that the gate had changed to 12 from 32 . Exhausted, we walked again. The last relief came from a Gujarati employee at the United Airlines on duty at gate 12 who saw us and enquired if we needed water or fruit juice. He brought us to a sofa and made us sit comfortably as the flight was delayed . By now we had also bought juices, water and some croissants . We were overwhelmed by the humanitarian acts of the Iraqi co- traveller, the Sri Lankan employee at CDG , and the Gujrati employee at United Airlines . May no traveller see such scenes anymore .
( Avtar Mota )
PS
It appears that the airport terminals of CDG ,Paris ( Terminal 1 at least ) are not designed for traveller comfort.Too much up and down through lifts, escalators. tunnels and moving paths . Inadequate free drinking water. Airport terminal may be architectural novelty but there is lesser functional efficiency.
CHINAR SHADE by Autarmota is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 2.5 India License.
Based on a work at http:\\autarmota.blogspot.com\.




No comments:
Post a Comment
Note: Only a member of this blog may post a comment.